We bring expert knowledge and support to meet our client’s needs with a focus on the following four service areas: sector and organisational reform, governance and accountability, performance management and improvement, and evidence-informed policy and strategy.
Sector and Organisational Reform
Delta brings knowledge and support to all major aspects of public sector reform. Our expertise covers:
- civil service reform;
- strategy and functional reviews;
- medium-term sector frameworks;
- organisation and management reviews;
- change management;
- human resource development;
- financial management;
- decentralisation frameworks.
see our work in sector and organisational reform.
Governance and Accountability
Delta is able to strengthen all major aspects of governance for public service, with a strong focus on accountability mechanisms for service delivery. Our expertise covers:
- organisational and sector governance;
- donor harmonisation;
- performance reporting and transparency;
- citizen’s voice and accountability mechanisms;
- participatory monitoring and evaluation;
- civil society and government partnerships.
see our work in governance and accountability.
Performance Management and Improvement
Delta builds the capacity of public service institutions to perform better in public services. Our expertise covers:
- strategic and business planning;
- output and outcome based budgeting;
- monitoring and evaluation;
- service charters;
- contract management;
- innovative service delivery models;
- project management;
- value for money audit.
see our work in performance management and improvement.
Evidence-Informed Policy and Strategy
Delta understands the intricate relationships between evidence, policy and strategy. Our expertise covers:
- departmental/ministerial science and evidence strategies;
- medium-term sector frameworks;
- scoping, assembling, procuring, interpreting and communicating evidence for policy;
- the structure and composition of evidence teams;
- outcome mapping and social frameworks;
- research-policy relationships;
- horizon scanning and foresight;
- strategic reviews of the evidence landscape;
- business processes to improve the use of evidence in policy;
- quality assurance of the evidence base.
see our work in evidence-informed policy and strategy.