This project had several aims, including the provision of One Stop Shops (OSS) in selected organisations operating to defined and continuously improving standards. The CoM owned the development of this model and strategies for future continued service provision through OSSs were devised. One further output was the design and testing of a mechanism to enable communication between the providers and the users of public services. (more…)
Safety, Security and Access to Justice (SSAJ) in the Balkans, Bosnia and Serbia
The aim of the SSAJP was that public bodies implement justice strategies which effectively reduce local tension and conflict and prevent crime. The programme was separated into 3 inter-connected projects:
Project 1: Affordable and effective justice sector policy development -This project assisted the Ministries of Justice and the Interior in both Entities of Bosnia and Herzegovina with the formulation, implementation, monitoring and evaluation of affordable policies which link the various elements of the justice system and effectively address the needs of its users.
Project 2: Community justice project – The project purpose is to work in two pilot areas, at community level to increase fair and equitable access to justice through the Courts and focus the services provided through the Courts on the needs of local citizens. (more…)